Sonar

AI search intelligence for higher education

Find out what AI recommends when students don’t name you

SONAR measures how universities are discovered, evaluated and chosen across ChatGPT, Perplexity, Google AI Mode and Claude, then turns the evidence into a prioritised fix list your team can act on.

~70
applicant questions per course
4
AI engines measured
Multi-day
repeat runs for reliable results

Will Greeves, Services Director at Education Cubed, introduces SONAR

The discovery gap

Known when named. Missing when discovered.

Ask an AI engine about a university by name and it may describe the institution, course and fees accurately. Ask the open questions that create a shortlist, such as best courses with a placement year, good universities for BBB students or affordable options outside London, and the same institution can disappear.

40/50 discovery prompts never surfaced the institution

“A known entity in an undiscovered category.”

In an anonymised UK undergraduate law audit, all four engines could answer direct questions about the university. Across repeated category questions, it never appeared for four in five prompts.

Anonymised UK provider · Undergraduate law · 70 prompts · Four engines · Discovery repeats across four days

A real read

The headline is useful.
The pattern behind it is the finding.

This is a short extract from one anonymised SONAR baseline, covering a single course. The full baseline goes much further, with the complete prompt set, every engine, repeat runs and a full prioritised fix plan.

SONAR Audit extract · Undergraduate law Anonymised · Partial view
Prompt coverage9.5%19 of 200 discovery runs · 95% interval 5.5–13.5
Recommendation rate7.5%15 of 200 discovery runs · 95% interval 4.0–11.5
Comparative win15%Wide interval · treat directionally
Direct-name accuracy52/54Accurate scored responses when asked directly

Discovery appearance by engine

ChatGPT
4%
Perplexity
10%
Google AI Mode
12%
Claude
12%

Across 50 repeated discovery prompts

Never appearedSometimesConsistently

The missed questions clustered around value, career outcomes and broad category terms. That list, not the headline percentage, is where the fix plan begins.

The read

The university was accurately represented when found, but weakly connected to the category questions that create discovery. The immediate problem was not inaccurate brand content. It was findability, entity resolution and machine-readable course information.

1 Do first

Make course facts extractable

Add and validate structured course data so key facts can be lifted without inference.

Web teamDays

2 Start in parallel

Strengthen the entity connection

Improve the records connecting the institution, delivering school and subject.

Comms + digitalQuarters

3 Then

Answer the missing questions

Create evidence-led content around the concerns revealed by the prompt set.

Content + recruitmentWeeks

Baseline or ongoing measurement

Where are we, or has anything
actually changed?

Tracking

Has anything changed?

Weekly capture as a rolling four-week view, with readiness reassessed quarterly.

  • Movement against the previous period
  • Or “no detectable change”
  • Drift diagnosis before attribution
  • A fixed comparable series
Discuss tracking

Start with one course

See what the engines say before a student knows your name

We will measure where the course appears across four AI engines, explain why, and give your team an evidence-backed order of work.

When you book a baseline, you receive

  • Audit report and summary
  • SONAR snapshot
  • Owned and prioritised fix list
  • Stakeholder presentation
  • Full response workbook
  • Per-engine capture logs
  • Layer 2 readiness assessment
  • Account-team playbook
  • Frozen run manifest

Talk to us about a SONAR baseline

Tell us which course or recruitment priority you want to understand.

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